Here’s what our clients are saying.

“The important thing for me is they always have expertise and resources available at every level. Russell’s seems able to solve those knotty problems… we always have faith.”
Mr. John Harper,
Design and Development Director,
Spectra Group of Great Restaurants,
British Columbia
“… in my 20 years working with suppliers, I feel that Cheryl (Ricci) has provided above average customer service. It has been a pleasure working with Russell Food Equipment and their representatives and I look forward to a long relationship with you in the future!”
Mr. Marcus Von Albrecht, President,
B.C. Chefs Association, British Columbia
“Just a small note and token of my appreciation for all the service and support I have received from your staff of late… Darlene, Rocky and your service techs have made the long arduous task of repairing these units much less trying. Cheers guys!!! And many thanks!”
Len Walker, Chief Engineer,
Howard Johnson Hotel, Manitoba
“In today’s world, Mike is beyond excellent. What a pleasure and stress reliever to me, to tell him what I needed and have him produce better equipment than what I was aware of.”
Vivian Squires, Owner/Manager,
D & V Food Services, Nova Scotia
“I greatly appreciated the assistance and service received from the staff at your London Office… I know I like to hear when staff performs well, so I wanted you to know the excellent service provided from your London office.”
M.J. McLinden, VP Operations,
Caressant Care Nursing and
Retirement Homes Ltd., Ontario
“I’m writing to congratulate you company on outstanding customer service… Sir, I want you to know how much I appreciate Geoff’s readiness to help me out. That is customer service beyond what is necessary. But also, I have met with the same high level of service from Robyn Nelson. That tells me that the management of Russell Foods has set the customer service policy for the company. That is excellence at its best and I will be sure to let other business contacts know how I feel.”
Darlene Christopherson,
The Catfish Tavern & Tables, Manitoba
“These guys are always there for us.  When we have equipment problems they respond quickly and courteously. They come through when you need them. Their Sales Reps are always accommodating and will deliver if needed.”
Mr. Warren Erhart, President, White Spot Restaurants