TAKING IT TO THE NEXT LEVEL.

Posted on: February 9th, 2016 by Randy Speck No Comments

Taking it to the next level

The printed version of our 2015 Catalogue is now available!

Posted on: May 1st, 2015 by Randy Speck No Comments

If you liked our digital catalogue, you’ll love our printed version!

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355 pages packed with the industries leading equipment & supplies. Don’t forget, if you do not see what you are looking for, you can either contact your nearest Russell Branch or go on-line to the digital version that is loaded with manufactures links to quickly find what you are looking for.

And one of our knowledgeable staff will always be available to work out a price and delivery, even if it is non-stocking!  Call us today!

Our Vancouver Team produced  a fun video with a little history on our catalogue over the years.  Thanks Catherine!

 

 

Create Legendary Customer Service

Posted on: March 18th, 2015 by Randy Speck No Comments

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Steak 2

Our thanks to Uber Bar Tools for the article.

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2015 Consumer Choice Awards- WE WON!

Posted on: January 30th, 2015 by Randy Speck No Comments

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Helping consumers make better choices since 1987, Consumer Choice Award is the only organization in Canada to determine the top-ranked service providers in various categories by conducting an independent market research survey that is statistically accurate.

Consumer Choice Award recipients are not selected by a panel of judges, but are chosen by you… the consumer.

Each year, consumers are surveyed all across Canada to gather their opinions, perceptions and expectations regarding the services they choose on a daily basis. Leger Marketing, the leading Canadian-owned market research firm, is mandated to conduct the consumer and business surveys.

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Russell Food Equipment is the 2015 Consumer Choice Award Winner!

VCR Consumer Choice 2015

RFE Service Goes the Extra Mile- By Bicycle!

Posted on: January 29th, 2015 by Randy Speck No Comments

The Vancouver Community College reported an emergency hood system failure and our Vancouver Service Team jumped into action!

From: Tony M.
Sent: Tuesday, January 27, 2015 9:30 AM
To: Conrad Goff; ‘Vancouver Techs’
Subject: Re: VCC DTN Campus 316A

Hi Conrad,

Just wanted to say thanks for the ‎quick turnaround on the job this morning. The excellent level of service I have received over the years is the reason I have never felt the need to go out for competitive pricing.

Thanks also to Steve for the call this morning and to Marc for attending so quickly.

Regards,

Tony

From: Conrad Goff
Sent: Tuesday, January 27, 2015 2:31 PM
To: ‘Tony M.’; ‘Vancouver Techs’
Subject: RE: VCC DTN Campus 316A

Hello Tony

You are most welcome and thank you for your business over the past years.

It might be of interest to know that the service call to you this morning was our first ever “Green” service call.

When I received your email we had no vehicle to attend the site, Marc and his “can do” attitude immediately said he could do the call.

He loaded up his backpack with the part and some tools and jumped onto his mountain bike and peddled to VCC. (picture attached)

Thus we will not be charging you a truck charge for this service call and with downtown traffic the way it is the travel time is the same!

Let me know if you need anything else and have a great week.

Conrad Goff,  Service Manager

Russell Food Equipment LTD.

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Vancouver Service Tech, Marc Stoffman on his way!

More 10 Year Awards in Winnipeg

Posted on: January 29th, 2015 by Randy Speck No Comments

Congratulations to Deborah Woodrow and Peter Hubert for 10 years of service!

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Winnipeg General Manager, Mr. Doug Schon  has the pleasure of presenting a Birks “RFE” Custom engraved watch to both recipients.

Red River College / Russell Food Equipment Scholarship

Posted on: January 8th, 2015 by Randy Speck No Comments

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Each year, Russell Winnipeg present a cash scholarship award to the top first year students in both the culinary arts and hotel/restaurant management programs.

Congratulations to the 2014 winners!

Culinary Arts – Rosshiel Lagman

Hotel & Restaurant Management – Thong Pham

This is not an easy award to win as the competition is grueling for the top spot. We are immensely proud to be associated with such talented individuals and we wish Rosshiel and Thong the very best of luck in their future careers.

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Thong Pham,  Rosshiel Lagman, Doug Schon-RFE Manager

 

Russell Vancouver’s Planning & Design Open House

Posted on: December 6th, 2014 by Randy Speck No Comments

P&D Reception

This special invitation only event was extended to BC’s leading architects, planners and engineers to come down and talk shop about how to better serve the unique design and engineering requirements of the food service industry.

 

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A  special presentation was made by Mr. Mark Tiles of  AirMaid Ozone ventilation, Europe’s leading alternative to expensive UV exhaust  filtration systems.

Traditional UV Exhaust systems are an expensive headache for Canadian restaurant operators and Russell has found a solution by partnering with AirMaid, Contact the Russell Vancouver Team to find out more about this simple and innovative approach to use the power of ozone to clean and filter your exhaust air without the high maintenance costs.

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The evening was a fantastic success and Mr. Allan Weber, Vancouver Contract Manager would like to express his thanks to all who attended.

If you are planning a new restaurant or renovation, give Allan a call. We have the expertise and the team to help you turn your unique vision into a successful reality.

Another 10 Year Award in Winnipeg!

Posted on: November 24th, 2014 by Randy Speck No Comments
Congratulations to Peter Hubert for his 10 years of service in our Winnipeg Planning & Design Dept.

Peter originally joined RFE Vancouver as a draftsman and spent 11 years there before joining the RFE Winnipeg team!

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Manager Doug Schon (L) makes a selfy while presenting Peters award!

 

 

RFE Ottawa – Rational Combi DEALER OF THE YEAR for Eastern Ontario!

Posted on: November 19th, 2014 by Randy Speck No Comments

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Rational recently recognized the RFE Ottawa Sales team for their excellence in both sales and customer service in Eastern Ontario.

Congratulations and a BIG THANK YOU to all those Customers for their support!

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Contact your nearest Russell Branch to find out when the next Cooking Live Demonstration is planned.

This is what you can expect:

  •  Taste the quality.

  •  Test how easy it is to use.

  •  Let yourself be convinced of the diversity and capabilities.

  •  Share information and ideas with your colleagues and get tips from the RATIONAL master chefs.

Free of charge. No obligations. Close to you.

Rational Chef

Combi 5 Senses

Cooking Live